- Order Purchase
Thank you for shopping with Phonarama!
When you make a purchase, we will endeavour to process and ship your order within 1-3 business days. The delivery time for each product can be found on the product page. You are responsible for reading the full product listing of the item before placing your order. By confirming your purchase, you agree to pay all applicable fees, taxes and other charges associated with your purchase.
You agree that VAT, shipping fees, and similar charges collected at the time of purchase are estimated values and may be subject to change depending on local laws. If additional amounts are assessed, you are responsible for them.
- Shipping Costs
The shipping costs of an ordered product depend on the size and weight of the items. In the following circumstances, the size and weight of every ordered item are always displayed on the product detail page or order page.
- Shipping your Item Back to Us
To return your product, please send an email to info@phonarama.com and state the reason you wish to return your item. Our buyer service agent will reply and instruct you within 24 hours of receiving your email on how to ship your item back to us
Or
Send the product using our shipping address below. Please ensure your returned item is shipped correctly to this address.
Number 1 Mobile Protection
278 Manley Road
Manchester, UK.
M21 0RF
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of returned item will be deducted from your refund.
Shipping Costs are dependent on your location and the products you ordered. To know the fee or shipping charges related to your item, and location, please complete your order until you see the order checkout option, via our online website. If you have any concerns or questions, feel free to contact us at the email provided herein.
- Is it Possible to Change or Cancel my Order?
Every Buyer reserves the right to change or cancel his/her order. However, you can only cancel your order before the order is shipped for delivery. In this way, we can easily initiate a refund back to your payment method. To edit your order and shipping address, you can use your account settings to change your shipping address during the checkout process. Otherwise, send us an email message and we will do the changes for you!
- Can I Track my Order?
Yes, you have the privilege to track your order. We will send you a tracking code of your shipment to your email when your package has been sent.
- Complaints or Support
For any shipping or order cancellation questions, please send us a email message via info@phonarama.com.